Shipping policy
Shipping & Delivery Policy
Welcome to kjcart. We strive to deliver your products in the fastest and most secure way possible. Please read our shipping and delivery terms below:
1. Order Cancellation Policy
-
No Cancellations Allowed: Once an order is placed and payment is confirmed, it cannot be canceled or modified under any circumstances.
-
Please double-check your order details, product size/variant, and shipping address carefully before completing your payment.
2. Order Processing & Dispatch
-
Dispatch Timeline: All orders are processed and shipped within 2 to 3 business days after payment verification.
-
Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
-
Delivery Timeline: Once dispatched, your order will be delivered to your address within 7 to 10 business days, depending on your location.
-
Delivery times are estimates and may occasionally be delayed due to unforeseen weather conditions, courier delays, or festive rushes.
4. Tracking Your Order
-
As soon as your order is shipped, you will receive a tracking link/ID via Email.
-
You can use this tracking ID to check the live status of your shipment on our website's Track Order page.
5. Contact Us
If you have any questions regarding your shipment, feel free to reach out to our support team:
-
Email: kjcartofficial@gmail.com
-
Support Hours: Monday to Saturday (10:00 AM – 6:00 PM)